How fast can a VPS be deployed?
Most VPS plans are provisioned and online within 60 seconds of checkout. Dedicated servers are typically racked and delivered within a few hours, depending on configuration and location.
Do I get full root access?
Yes. Every VPS and dedicated server ships with full root (or Administrator) access. You can install any OS, software, or control panel you need.
Is DDoS protection included?
Yes, network-layer DDoS protection is active by default on every plan at no extra cost. No configuration is required on your end.
Can I upgrade my plan later?
Absolutely. VPS plans can be resized in a few clicks with minimal downtime. Dedicated server upgrades require a short maintenance window, which we schedule with you in advance.
What operating systems do you support?
We support all major Linux distributions (Ubuntu, Debian, AlmaLinux, Rocky Linux, CentOS Stream) as well as Windows Server on eligible plans.
Do you offer backups?
Yes, automated daily backups with one-click restore are available as an add-on for both VPS and dedicated servers.
What is your refund policy?
New VPS customers are covered by a money-back guarantee window described in full on our Refund Policy page. Dedicated servers, due to hardware provisioning costs, follow a separate policy outlined on that page.
How do I get support?
Support is available 24/7 via live chat in your client dashboard, email, and phone for urgent issues. See our Contact page for direct details.
Can I migrate my existing server to your platform?
Yes, we offer free migration assistance for new customers moving from another provider. Contact us with your current setup details to get started.
Do you support custom hardware configurations for dedicated servers?
Yes. If our standard dedicated plans don't fit your workload, contact our team with your requirements and we'll put together a custom build and quote.